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Delivery and terms of shipment

Your order is prepared immediately when paid by a bank card or upon reception of your cheque.

Your order is wrapped with the utmost care. Tante Edith’s team have chosen to use very resistant wrapping material and of a greater volume than needed in order to protect your purchases more efficiently. All this should guarantee perfect delivery conditions.

1. Dispatch inside continental France
(Except overseas territories D.O.M - T.O.M )

In order to limit delivery expenses Chez Tante Edith’s team have decided to bear part of them if your order amounts to less than 58 Euros: so whatever the weight or the volume of your parcel you will be charged a flat 6.90 Euros for postage.

For an order of more than 39 Euros postage will be offered !

We ship our parcels in Colissimo Suivi for France. Thus you receive by email a confirmation of the dispatch of your order with the number of your parcel ; By clicking on this number you will be able to follow in real time the journey of your order !

Your signature is required upon delivery, in order to guarantee maximum security. You order is delivered Monday to Friday generally in the morning in your own hands and upon signature. If you are absent or your parcel cannot be delivered your postman will leave a note stating the date and the address of the office where your parcel can be collected upon presentation of a proof of your identity.

You have 15 days to collect your parcel starting from the date mentioned on the note left in your letter box. After that time it will be sent back to the sender.

Your Colissimo is delivered by your postman. To make the delivery easier all the particulars of your address are necessary. Fill in completely all the lines of the order form on our site to have your parcel delivered in the best conditions.

Do not forget :

- the number of your building
- the access codes
- the number of your staircase 
- the floor
- the number of your flat
- and any information you might think useful.

The delivery time estimated by the Post Office for this type of dispatch is 48 hours in normal service conditions for all orders passed before 11 am Monday to Friday.

Apart from this practical aspect the use of Colissimo Suivi brings more safety to the processing and delivery of our shipments.

2. Shipment outside continental France
( D.O.M - T.O.M , European Union or outside the European Union)

Our products are in accordance with European legislation and all EEC standards. Tante Edith cannot be held responsible if the products do not meet the regulations of the country where they are delivered. The customer should check with the local authorities if he is allowed to import or use those products in his country .

We use a rapid goods service for parcels under 30 kg named Colissimo International. From inland France 10 tariff zones are applicable according to the country of destination.

For any order above 30 kg a quotation will be sent to you upon reception of your demand on the contact tab of our site.

When ordering you can see at any time the postage cost of your order on the basket page stating the country of delivery. Your invoice is free of tax. According to the countries customs duties can be added on delivery.

Find below the different tariff zones :


 

Weight up to Tax free Tariff Zone OM 1 Tax freeTariff Zone OM 2
0,50 Kg 11,75 € 17,30 €
1 Kg 14,45 € 21,20 €
2 Kg 19,55 € 33,10 €
3 Kg 24,65 € 45,00 €
4 Kg 29,75 € 56,90 €
5 Kg 34,85 € 68,80 €
6 Kg 39,95 € 80,70 €
7 Kg 45,05 € 92,60 €
8 Kg 50,15 € 104,50 €
9 Kg 55,25 € 116,40 €
10 Kg 60,35 € 128,30 €
15 Kg 82,35 € 187,30 €
20 Kg 107,85 € 246,30 €
25 Kg 133,35 € 305,30 €
30 Kg 158,85 € 364,30 €

Zone OM 1 : Guadeloupe ( including St Barthélémy et St Martin ), Martinique, Réunion, French Guyana, Mayotte and St Pierre et Miquelon.
Zone OM 2 : Nouvelle Calédonie et its dependencies, Polynésie Française, Iles Walis et  Futuna et Terres Australes et Antarctiques Françaises.

Weight up to  Tariff Zone 1  Tariff Zone 2  Tariff Zone 3 Tariff Zone 4
1 kg 11,25 € 13,65 € 14,15 € 18,15 €
2 kg 11,90 € 14,35 € 15,30 € 19,35 €
3 kg 12,55 € 15,05 v 16,45 € 20,55 €
4 kg 13,20 € 15,75 € 17,60 € 21,75 €
5 kg 13,85 € 16,45 € 18,75 € 22,95 €
6 kg 14,50 € 17,15 € 19,90 € 24,15 €
7 kg 15,15 € 17,85 € 21,05 € 25,35 €
8 kg 15,80 € 18,55 € 22,20 € 26,55 €
9 kg 16,45 € 19,25 € 23,35 € 27,75 €
10 kg 17,10 € 19,95 € 24,50 € 28,95 €
15 kg 20,35 € 23,45 € 30,25 € 34,95 €
20 kg 23,60 € 26,95 v 36,00 € 40,95 €
25 kg 26,85 € 30,45 € 41,75 € 46,95 €
30 kg 30,10 € 33,95 € 47,50 € 52,95 €

Zone 1 : Germany, Belgium, the Netherlands, Luxemburg.
Zone 2 : GB, Italy, Spain.
Zone 3 : Austria, Danemark, Ireland, Portugal.
Zone 4 : Finland, Norway, Sweden, Switzerland.

Weight up to  Tariff Zone 5 Tariff Zone 6 Tariff Zone 7 Tariff Zone 8
1 kg 18,40 € 18,55 € 23,50 € 26,00 €
2 kg 21,85 € 22,20 € 31,05 € 36,00 €
3 kg 25,30 € 25,85 € 38,60 € 46,00 €
4 kg   28,75 € 29,50 € 46,15 € 56,00 €
5 kg 32,20 € 33,15 € 53,70 € 66,00 €
6 kg 35,65 €> 36,80 € 61,25 € 76,00 €
7 kg 39,10 € 40,45 € 68,80 € 86,00 €
8 kg 42,55 € 44,10 € 76,35 € 96,00 €
9 kg 46,00 € 47,75 € 83,90 € 106,00 €
10 kg 49,45 € 51,40 € 91,45 € 116,00 €
15 kg 63,45 € 66,40 € 121,45 € 156,00 €
20 kg 77,45 € 81,40 € 151,45 € 196,00 €
25 kg 91,45 € 96,40 € 181,45 € 236,00 €
30 kg 105,45 € 111,40 € 211,45 € 276,00 €

Zone 5 : Geece, Hungary, Iceland, Poland, the Czech Republic, Slovakia, Slovenia.
Zone 6 : Other Eastern European countries and Maghreb.
Zone 7 : USA, Canada, Africa and the Middle East.
Zone 8 : America outside USA and Canada, Asia et Oceania.

Thus you receive by email a confirmation of the dispatch of your order with the number of your parcel ; By clicking on this number you will be able to follow in real time the journey of your order in as far as this service is available in the country of destination.

Also your signature is required upon delivery, in order to guarantee maximum security.

 

 

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